Travis County Sheriff’s Office
Wells Branch Community Town Hall

Thursday, May 14, 2026 | 6:30pm
WB Community Center
2106 Klattenhoff Drive

Please join your friends and neighbors for an engaging community dialogue with Sheriff Sally Hernandez, Captain Scott Crowe and the TCSO East Command Staff. Officers from the TCSO staff are anxious to hear from the Wells Branch neighborhood. The WBNA team provided a list of current “hot topics” and Travis County Deputies are ready to address all your concerns.

  • TCSO East Command Patrol Overview
  • Reporting Nuisance & Safety Incidents
  • Traffic and Parking Issues
  • Encampments & Unsheltered Population Mental Health Response

TCSO staff members will be listening to community members’ concerns and taking questions from the audience. There will be educational handouts and fun takeaways for the kiddos. The WBNA will be preparing a list of questions prior to the event. We encourage folks to submit their questions or concerns to info@WBNA.US and enter TCSO May 2026 Town Hall in the subject line. Light refreshments will be served.

Hey! How Come It Seems Like the Police Never Respond?

Did you know that many current incidents or crimes are either NOT reported at all or are reported incorrectly? Failing to report an issue correctly often means that law enforcement officers are either unaware or unable to respond.

Travis County Sheriffs Office (East Command Office) is the responsible agency for the Wells Branch community.

TCSO East Command | Jim Collier Building
7811 Burleson Manor Rd. Manor, TX 78653 | 512-854-9721

Important Contact Points:

Emergencies: Call 911 – ask for Travis County Sheriff 911

NOTE: The TCSO strongly encourages the use of 911, if an issue seems urgent

· Non-emergency crime | 512-974-0845, Option 3

· Major Crimes Tip Line | 512-854-1444 | majorcrimestips@traviscountytx.gov

· Victim Services | 512-854-9709 | tcsovs@traviscountytx.gov

· File an Online Report:  tcsheriff.org/records-reports/reports/file-online-report

NOTE: Use the online tool to report non-life threatening crimes and report every occurrence of that crime. The data and number of reported nuisance crimes matter and impact response times and actions

· Capital Area Crime Stoppers (Austin area): austincrimestoppers.org

· Travis County Animal Control Services: (unincorporated area)  (512) 974-2000

Best Practices to Report a Crime to TCSO:

· ALWAYS report ANY suspicious activity or nuisance crime

· IF calling 911, request TCSO 911 when connected, TCSO has a DEDICATED 911 system and this will generate a faster response

· Use the 911 for any suspected emergency or active crime, TCSO strongly advocates using the dedicated 911 system for any possible threat

Report ANY repeated nuisance crime each time it occurs and use the online system to record each incident

The Wells Branch community has multiple social media sites and folks post and respond to on-going threads on serious issues, often complaining there is limited or no response from law enforcement. While it’s good thing to share concerns within the community, nothing will happen if no one actually takes the action to REPORT the possible crime. “When in doubt, Shout it out!” Sage advice from TCSO Deputy Robert Phillips.

WBNA Silent Auction Donations Needed

Seems like the WBNA Silent Auction comes up quicker each year! The annual auction is our BIG fundraiser and takes place during the WB MUD 4th Fest celebration. Monies raised help support the various WBNA community events: the Easter Egg Hunt, National Night Out, Pumpkin Painting and our participation in WB MUD Halloween Trunk or Treat, and the crafts at Luminary Fest as well as on-going town hall meetings and community seminars.

Donating to the WBNA Silent Auction is a GREAT way to promote your business and give back to our community! We are seeking donations of merchandise, gift cards, themed baskets, and service certificates. Valuable exposure for your business includes two weeks on our amazing auction website and a place at the live auction on July 4th. The online auction has a rotating featured item section along with item details and links to your website. Plus there’s a special “Thank You” section in the September issue of our newsletter. If you have items or services to donate please email us at silentauction@wbna.us

Along with support from our local businesses, services and local area attractions, we would LOVE donations from community friends and family. Over the years donations from neighbors’ have helped create some awesome gift baskets! Do you have gently used or new items to clear out? Please contact us with your treasures! Unique items are what make the auction so special.

We have already begun accepting donations. Don’t miss the DEADLINES: Items to be included in the online auction must be received by June 22. Live auction donations will be gratefully accepted through June 30. Please contact Margaret Sufke, 512-341-0428, with any specific questions.

Volunteers Needed:

We are seeking event volunteers to help solicit items, prepare the baskets and/or work the auction. If you have any empty baskets leftover from last year, we’d love to have them! Please email us at silentauction@wbna.us and watch for the link to the event volunteer site.