Hey! How Come It Seems Like the Police Never Respond?
Did you know that many current incidents or crimes are either NOT reported at all or are reported incorrectly? Failing to report an issue correctly often means that law enforcement officers are either unaware or unable to respond.
Travis County Sheriffs Office (East Command Office) is the responsible agency for the Wells Branch community.
TCSO East Command | Jim Collier Building
7811 Burleson Manor Rd. Manor, TX 78653 | 512-854-9721
Important Contact Points:
Emergencies: Call 911 – ask for Travis County Sheriff 911
NOTE: The TCSO strongly encourages the use of 911, if an issue seems urgent
· Non-emergency crime | 512-974-0845, Option 3
· Major Crimes Tip Line | 512-854-1444 | majorcrimestips@traviscountytx.gov
· Victim Services | 512-854-9709 | tcsovs@traviscountytx.gov
· File an Online Report: tcsheriff.org/records-reports/reports/file-online-report
NOTE: Use the online tool to report non-life threatening crimes and report every occurrence of that crime. The data and number of reported nuisance crimes matter and impact response times and actions
· Capital Area Crime Stoppers (Austin area): austincrimestoppers.org
· Travis County Animal Control Services: (unincorporated area) (512) 974-2000
Best Practices to Report a Crime to TCSO:
· ALWAYS report ANY suspicious activity or nuisance crime
· IF calling 911, request TCSO 911 when connected, TCSO has a DEDICATED 911 system and this will generate a faster response
· Use the 911 for any suspected emergency or active crime, TCSO strongly advocates using the dedicated 911 system for any possible threat
Report ANY repeated nuisance crime each time it occurs and use the online system to record each incident
The Wells Branch community has multiple social media sites and folks post and respond to on-going threads on serious issues, often complaining there is limited or no response from law enforcement. While it’s good thing to share concerns within the community, nothing will happen if no one actually takes the action to REPORT the possible crime. “When in doubt, Shout it out!” Sage advice from TCSO Deputy Robert Phillips.